Triggering a Flow When a Contact Initiates a Conversation

When a person starts a new conversation with your bot, you can set expectations with a get started flow to kickoff the experience. 

To create your conversation trigger, simply navigate to your TextIt account's Triggers page and click the 'Start a flow when a conversation is started by a contact' trigger: 


Note that 'Channel' references the Page your Bot is attached to, while 'Flow' represents the flow you'd like to start when a contact initiates contact with your Bot. 

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