Contact addresses are a type of default contact field, just like Name and Groups. Contact addresses can be added, edited and prioritized from the Update Contact dialogue, accessed through the "Edit" option in each contact profile's settings drop-down menu:
- You have multiple channels of the same type connected to your account.
- The contact's address type priority corresponds with the channel type (e.g. phone number) that possesses multiple channels (e.g. multiple phone numbers).
- The contact initiates contact through an incoming message.
Using a Contact Import
Contacts can be imported with multiple address types, but only one address for each type.
You can update a contact's field values by including the contact field and its value in your import. Contact addresses, a type of default field value, can be added but not replaced via an import, so long as the UUID column contains the UUID(s) of the contact(s). Contact UUIDs can be obtained by exporting your contacts (UUIDs are included in each contact export) or by using the List Contacts query in the API Explorer. Simply log into your account, add the appropriate parameters to filter to your desired contacts (or leave the query blank to list all of your contacts), and click the "GET" button:
TextIt will return all of the information associated with your contact(s), including their UUID(s).
At this time, contact addresses may only be replaced via the Contacts API Endpoint or a contact’s profile page as outlined above.