Date Effective: 4 January 2016
Information Collected by the Services
“Personal Information” is information that identifies you as an individual, which includes, but is not limited to:
- Organization Name
- Email Address
We may combine your Personal Information with information that we receive from and about you, online and offline, including from third parties.
Log information is any information automatically reported by your browser or mobile device each time you access our service. When you use our service, our servers automatically collect and store this information, which may include the IP address, browser type, referring site, number of clicks and how you interact with links on the service.
TextIt may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Services. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Servicse. This analytics data may enable TextIt to relate your use of the Services to personally identifying information that you previously submitted.
Information Collected with Cookies
How we use Personal Information
Any of the information we collect from you may be used in one of the following ways:
- To improve the Services. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- Service-related communication. We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, technical and security notices). For certain Service-related e-mails, the only way to opt-out is to terminate your account with TextIt.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable Content information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
To help protect the privacy of data you transmit through the Services, where personally identifiable information is requested, TextIt uses SSL/TLS to encrypt the information that is sent between your computer and TextIt's servers. In addition, TextIt takes steps to protect the user data we collect against unauthorized access. We host with Amazon Web Services, and all TextIt data is stored solely in the United States. Our servers are protected by firewalls, and all access to those servers is permitted only through encrypted channels that are FIPS-140-2 compliant, but no encryption is done on data at rest.
Who has Access to Messages Transmitted via TextIt?
You may use your account settings to control other Users' access to information associated with your User account, such as messages and contact information, if you have enabled Account Permissions. Generally, Content transmitted through or stored by the Services is only available to those with whom you choose to share such information.
Please note that any messages transmitted via channels with which the Services integrate may be accessible to certain third-party organizations, such as mobile networks, SMS gateway services and social media services. These organizations have their own rules, policies, and security measures controlling who has access to messages transmitted through their services.
The information that is transmitted through or stored on TextIt is only available to those with whom you choose to share such information.
The employees and contractors of TextIt may in certain circumstances access the information on your account if required for customer support or legal purposes.
Where is Content Stored and Processed?
Content and information collected through the Services is stored and processed in the United States.
Correcting or Updating User Information
You may correct or update information collected about you by logging in to TextIt and editing your account settings, or by contacting TextIt at email@example.com. We will use reasonable efforts to update our records. For our records, we may retain original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting and agreement enforcement.
If you have any questions about reviewing or modifying your account information, you can contact us directly at firstname.lastname@example.org.
How long will you keep my User Content?
Following termination or deactivation of your User account, TextIt may retain your profile information and Content for a commercially reasonable time for backup, archival, or audit purposes, unless you explicitly request the deletion of all information and Content pertaining to your account.
Please visit this page periodically so that you will be apprised of any changes. When we change the policy in a material manner we will update the "Updated" date at the top of this page.
Persons Under 13 Years of Age
We do not knowingly collect or maintain personally identifiable information from persons under 13 years old, and no part of the Services is directed to persons under 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS OUR SERVICES AT ANY TIME OR IN ANY MANNER. If TextIt learns that personally identifiable information of persons less than 13 years old has been collected without verifiable parental consent, then TextIt will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 13 has obtained a TextIt account, then you may alert TextIt at the address below and request that we delete that child's personal information from our systems.