General

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. local mobile network gateways

    Different mobile network gateways options other than Twilio.. eg MTN for Africa etc.. to allow remote management when we dont have a local sim card.

    6 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      1 comment  ·  Admin →
    • Repeating a message

      Another thing to add is a possibility to repeat the message if the contact doesn't press any button. So far if don't press anything the call is stopped after around 45 sec of silence.

      4 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • Multiple levels of data aggregation and multiple levels of users working on one data set

        To allow aggregation of data from different levels (health districts for instance)

        4 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  Admin →
        • Allow users to Delete old messages.

          Allow users to delete old messages.

          2 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Flows with Time of Day Dependency

            Create a time sensitive flow, so that during business hours I can have one flow and off hours inbound texters will be auto switched to a different flow. As we are an on-demand service with specific hours this would be very helpful. Thanks.

            7 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Group hierarchy

              Hi-
              Can we have a hierarchy of grouping or at least be able to nest groups like we can do in flows?

              Thanks!

              4 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • view tables of responses

                Ability to click on a part of a chart to view the table of who responded to it

                4 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Sub account for each Twilio number

                  allow an account for each twilio number

                  2 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • SMS commands

                    Usage of twitter like commands e.g.
                    language set Persian
                    it should trigger language flow (first word)
                    should set the (second word) user language Persian (3rd word).
                    Write now we can get only first word and second word not third word. If you could include this it might be useful in some cases. Thanks

                    7 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Admin →
                    • External URL per report view

                      External reporting feature. I just discovered the "New report" feature that let's you save your report configuration. It would be great if I could have a public URL to share that report more broadly or embed it into another website!

                      2 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Reporting Apps

                        Integration with 3rd Party analytics/reporting tools

                        4 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Resend option

                          It would be nice to have an option to resend a question in the event the original question is not answered. When my flows are complete a notification is sent to my service department but I had 1 customer fail to answer the last text question and therefore my service department was never notified. Maybe in the "send sms window" have a box to check that says resend in 5 minutes if no response received. This could be specific to each "send sms" window.

                          22 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Create alternative access to emulator.

                            Access the emulator independent of the flow you are testing. Keep the emulator where it is now, but add an additional way to access it so that you don't have the flow in front of you as a cheat sheet.

                            0 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Voice

                              Allow a specific response to trigger a phone call to a number.

                              -Alain

                              3 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                1 comment  ·  Admin →
                              • "copy" & "paste" response box & internal settings

                                It would be nice to be able to "COPY" a response setup, like (yes-no-N/A-other) along with all the same internal settings.

                                10 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Share Flows

                                  Add a way to share flows I've created and load flows from others, creating a community of sorts of flows that are cool or useful.

                                  36 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Admin →
                                  • Message threads

                                    I think you're product looks really good and will is very useful.
                                    I'm looking for a product that will allow my users to reply to a message thread with an sms.
                                    I would like to send an sms with a thread id and user id, and get a webhook called with that id and the userid with the reply message.

                                    4 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Admin →
                                    • Save charts made using analytics

                                      I would like to save the charts that I create using the analytics feature. I would like to be able to look at the same chart every week to see how we are progressing on our project.

                                      21 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  Admin →
                                      • Customized Dashboard

                                        I would like to have a dashboard that I can customize. I want to pick which variables to show from my flows and what kind of chart to use. It would be especially great if I could share the dashboard with other viewers.

                                        9 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Add option to reduce sticker size or hide them

                                          Add option for reducing the sticker size, like how there is for message size or you could add an option to disable stickers entirely and show only the emoji it represents. The reason for this is a lot of spam. Two people send a few stickers and you have to scroll back a lot to find important texts. It would be nice if we could reduce sticker size

                                          0 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          • Don't see your idea?

                                          General

                                          Feedback and Knowledge Base